You can change your cookie settings at any time. When you apply to claim JSA , your work coach will make an agreement with you to look for work. You should continue to do all the things you have agreed to do if you can do them safely.
You must tell Jobcentre Plus if your circumstances change , for example you start working or your income changes. Your JSA payments can be stopped for a period if you do not do something your work coach asks you to do. For example, if you:. Contact Jobcentre Plus as soon as possible if any of these apply to you.
You may be able to keep your payment if you have good reason. It could be between 4 weeks and 26 weeks about 6 months. If your payment is stopped, you should keep looking for work.
If you don't have one you should apply. Make a list of the jobs you've had in the last 6 months - including employer contact details and the dates you worked there. If you've done work-related courses and training in the last 6 months - check the dates and who the training was with.
When you apply, you'll have to explain the reasons why you resigned - for example if your job was causing you health problems. If the Jobcentre don't think you had a good reason, they might give you a sanction at the start of your claim. This means you'll have to wait a few weeks before you get your first payment. If you need to show the Jobcentre you had a good reason for leaving your job, you should get evidence together such as:.
You should explain your reasons for resigning when you apply for new style JSA. Explain what evidence you have and that you can give them the evidence at your first JSA claim interview.
You should show that the working hours made it impossible for you to look after your children. Explain to the Jobcentre:. You'll need to give the number of hours you work a week.
If you do a different number each week, start by thinking if you do a regular pattern. If there's no pattern to your work, count the hours you worked in the last 5 weeks and divide by 5 to get an average.
If you do a regular pattern, calculate how many hours you'd do each week if the work was spread evenly. For example if you work during 2 weeks but not the next, divide all the hours you work in the first 2 weeks by 3 because your cycle is 3 weeks. Your cycle can be a year, for example if you only work in school term time. Start with the hours you work in a week during working times. Multiply this by the number of weeks you work in a year, and divide this by If you need help working out your working hours, contact your nearest Citizens Advice.
You'll need the names of anyone you live with - whether they're family members or not. You might need to give information about their job, benefits and income, but you can still apply if you don't know. Try and get it as soon as you can or your JSA claim might be delayed. If you're having trouble finding information you can contact your nearest Citizens Advice for help.
Take a photo or screen-shot of the message that says your claim has been sent - you might need this later to prove when you first claimed. You have to have an acceptable reason for claiming late. Request this when claiming. If it would be very difficult for you to get to the Jobcentre, for example because you have a disability which affects your mobility, you live a long way from the Jobcentre or travelling to the Jobcentre is very expensive , you may be able to sign on by post.
If you sign on for your Jobseeker's Allowance by post and experience difficulties with this, for example, your postal declaration is not received and as a result your benefit is stopped , you should immediately seek advice from an experienced benefits adviser. To find local advice providers in your area, you can use our Find an Adviser tool. If you would like to tell us more please visit our contact page. Donate Your Situation Back Your Situation In this section you will find information about benefits and grants relevant to your situation.
Back Get Support In this section, you will find the Benefits Calculator; Grants Search; details about Turn2us' direct grant-giving funds; and links to other sources of information and help. If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below. Call Email dcs. Call Email customerservice. Comments or queries about the Blue Badge scheme can be emailed to bluebadges infrastructure-ni.
For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit. For queries about your identity check, email nida nidirect. For queries or advice about criminal record checks, email ani accessni. For queries or advice about employment rights, contact the Labour Relations Agency.
For queries or advice about passports, contact HM Passport Office. For queries or advice about pensions, contact the Northern Ireland Pension Centre.
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