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Sven Here's A Surprise! Returning perfume. Visit our media resources hub to access images, reports, spokespeople and videos. Boots UK is part of Walgreens Boots Alliance Nasdaq: WBA — a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care.
More company information is available at boots-uk. Feature Brand. Electrical and photographic equipment will only be accepted if complete with all leads, accessories and software.
Any software must have its original seal intact. Unless faulty, medicines, food, personalised gifts or cosmetic products which have been opened cannot be refunded or exchanged. Any Boots Advantage Card points collected against a refunded item will be removed in accordance with the Advantage Card terms and conditions.
Please see following FAQs for information on how to return these items. Take the item s and order number, located on your confirmation email, to your local store.
A store colleague will request to see your email so remember to bring it with you. Download and complete the returns form , include this form in a parcel with the item s you want to return. Create a returns label with Royal Mail and take the package to the post office. Ask for proof of postage and keep the receipt safe. We will send a refund email once we have processed the return. If you purchased your item in store, you can return the product to any store in the UK.
Remember to bring your till receipt to the store alongside the item s you want to return. We will process the return and offer a refund in line with our returns policy. Boots are unable to offer a refund or return for items despatched directly from a supplier, you should contact the supplier directly. On the occasion that items are faulty or not to a satisfactory quality, Boots will manage the return, please contact Boots Customer Care team for assistance.
You have 28 days from the date you received your order to return any unwanted items. If you are unable to find your despatch note, please use the relevant contact details below:. If you have returned an item via. Your order status will be one of the following:. Please allow up to 14 days for credit to appear in your bank account. If we are out of stock for an item you requested a replacement for you will receive an email to confirm this. Once the item is despatched you will receive another email update.
You would have received an email requesting you to contact our Customer Care team to process the return. If you purchased your item in store and returned your items to a store you will be unable to track the return. Retain your receipt and please allow up to 14 days for credit to appear in your bank account.
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